“We had a pretty unique situation – displaced due to an electrical fire, living in a temporary place while trying to move items from our old house to our new house. It was a lot. I contacted Family Matters hoping they wouldn’t be ‘the same old’ as other moving companies and could be flexible in helping us. Kim was responsive to my initial email, understanding of our needs and quick to start organizing plans. We used her (and team) for organization/de-cluttering, packing our house, unpacking at our new house and even for some unpacking in the new place. At every step of the way we felt supported, even when I managed to mess up the timing of our move-in Kim dealt with it with aplomb. Very happy we found them and if we ever need help like this again, I know who to call.”
together!